25 October 2008

Microsoft Outlook is not set as the default mail client?


Today I install CRM Outlook on my Vista(with Outlook 2007), it gives me a strange error:"Microsoft Outlook is not set as the default mail client. Please set Microsoft Outlook as the default mail client from Control Panel\Internet Options\Programs, and then re-run the check."

I'm sure the Outlook is my default mail client, just in case I reset it again. but the error still exist! I'm aware of CRM always query Registry to get information in such cases, so open the default application key: HKLM\SOFTWARE\Clients\Mail, the Default value is Windows Live Mail, so change it to Microsoft Outlook, the error gone!



12 comments:

myinvestorsplace said...

To change the default mail client in Microsoft Internet Explorer, follow these steps, as appropriate for the version of Microsoft Internet Explorer that you are running.

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Hosted Exchange said...

That is quite a common error. A very annoying. Glad it worked out for you. Cheers.

Anonymous said...

Hi, found I had this problem after adding desktop experience on Server 2008. Thanks for the solution!

Tilion said...

I had the same problem in my Vista Business, but your solution did not work. It turned out that in my registry at the key that you provided, there should be a subgroup for the program you specify as default Mail program. I had no 'Microsoft Outlook' subgroup, even though it was installed.

The solution in my case was to go to Control Panel / Default Programs and click on "Set program access and computer defaults". It will ask for administrator clearance. There, in the custom group, choose 'Microsoft Office Outlook' as default email program and click OK. Now the CRM wizard will pass the check.

Alexis said...

If you have problems with Outlook files,then advise try-outlook cannot view e-mails,application is free as far as I know,it can help to extract all files with *.eml, *.vcf and *.txt extensions from *.ost file, when you cannot access your mail account, stored on Microsoft Exchange Server,will quickly scan all hard drives and find it. If current user has only one profile and its data is stored in a *.pst file, the path will be automatically displayed in the dialog box,can convert the data to a file with *.pst extension, that can be opened with any mail client, when cannot view Outlook emails.

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Alex said...

I was involved in difficult situation there were problems with mails and perhaps more than,and for me helped-how to repair .pst file manually,it has free status as far as I know,also software recover corrupted files with *.ost and *.pst extensions,can help you to extract all messages and contacts, your mailbox will be completely restored,can preview the results and see, which messages can be repaired successfully with Outlook .pst file repair program,can save the results to their hard drives or any other removable media,supports extracting of *.vcf, *.eml and *.txt formats,also possible to convert recovered data to a file with *.pst extension, that can be opened by any email client, compatible with Microsoft Outlook.

Alexis said...

For solve problems with outlook files I often use-reading ost files,because this tool helped me not once and it has free status as far as I remember.Besides that software can read ost files without Outlook and save all your emails, contacts, tasks and calendars.

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Mike said...

I want a tool which can convert ost to pst, i have a tool for pst repair
Repair outlook pst file tool
to repair pst file. I have deleted my email, but still i recover all my emails. Now i have problem with ost, please tell a tool to convert ost to pst.

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Annie said...

Well, as for as problem with outlook are concerned i use personally pst recovery software for any type of problem.