04 May 2011

Customer Portal 2011 - An error has occurred while loading content required for this feature



It's just a quick post here, hopefully to save your time: if you deploy the Customer Portal for Microsoft Dynamics CRM 2011 on a Windows Server 2008 machine or VM, and get this error message when editing the page: "An error has occurred while loading content required for this feature"

Windows Event log doesn't say anything about it, but if you fiddler it, you will find a 404 error related on a Cms.svc endpoint:
Solution:
To solve this issue, firstly make sure you have installed the WCF activation features.
Also you have installed Windows Server 2008 R2 + SP1 , you need to install the Microsoft .NET Framework 4 KB2468871

Thanks MVP Shan McArthur from Adxstudio to point out on his blog:


5 comments:

Neil Shu's Weblog said...

Hey, JiangWang, I have two question about CRM and want your help.

http://social.microsoft.com/Forums/en-US/crmdevelopment/thread/c1037b55-69cc-422c-82a5-c2dbd701ed37

http://social.microsoft.com/Forums/en-US/crmdevelopment/thread/dbee448c-54fe-40fb-8ba0-0d194c36196c

Any replies are welcomed. Thanks a lot

Marcus Wellington said...

I never have any trouble checking voicemail either through Vonage's website or the phone. If you are getting a page that states Sorry, an error has occurred. Please try again later. that can be generated for any number of reasons.

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William said...

in my case, the root cause is due to missing Microsoft.Xrm.sdk.deployment.dll in bin folder as described here:

http://social.microsoft.com/Forums/en-US/crmlabs/thread/c55ee4e4-1554-4489-b0ee-a5370c53cf6e/