24 August 2008

Change CRM 4.0 website port number after installation


Microsoft has a KB to describe how to update the Microsoft Dynamics CRM Web site port after you install Microsoft Dynamics CRM 4.0

Today I had to change the port number from 80 to 5555, however after following those steps, I can't run CRM reports. In the event log, it says: Error 19968 Web service request ListExtensions to Report Server http://crm/ReportServer/ReportService2005.asmx failed. Error: Unable to connect to the remote server

I have noticed that the virtual directory: ReportServer and Reports are located under the CRM website, so these config information needs change too.

There are extra two steps if your SRS is running under the CRM website:

Regedit:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\SQLRSServerURL

Deployment Manager:

Disable Organization >> Edit Organization >> change the SRS Url >> Enable Organization.

4 comments:

  1. Anonymous10:18 pm

    Now users can't get to the crm website it gives them a blank even after I put in the port number.

    ReplyDelete
  2. Anonymous10:05 pm

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  3. Regedit:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\SQLRSServerURL

    I agree with this, I also encountered this problem last year. I'm also very thankful with my cafe24 features because this problem became more easy to solve.

    ReplyDelete